Covington Auto Repair

783 reviews
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5

Wonderful Experience!! I’m like this Golden Rule, Rules!

5

Very good people love the service I drop my car off that morning and pick it back up after work had a water pump done and a oil change

Bernadette, thank you for the kind review! We're thrilled to hear about your positive experience with us and that you were satisfied with our service. We take pride in providing exceptional customer care and ensuring your car is in top shape. If you ever need anything in the future, don't hesitate to reach out. Thank you again! -Greg Hicks

- Golden Rule Automotive
5

Thank you for the 5-star rating, Laura! We appreciate your feedback and are happy to hear that you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! -Greg Hicks, Golden Rule Automotive, (770) 788-8863, [email protected].

- Golden Rule Automotive
5

Golden Rule is the best. I take all my cars to them and the customer service is A1. This is a reliable business I would refer anyone because Golden Rule works on all types of cars. This company is like my family I love them.

5

Thank you for the 5-star review! We appreciate your feedback and are thrilled to hear that you had a positive experience with us at Golden Rule Automotive. If you have any further questions or need assistance, please don't hesitate to contact us at (770) 788-8863 or [email protected]. We look forward to serving you again in the future. -Greg Hicks

- Golden Rule Automotive
4

Service and people spectacular! The last final pricing a little shocker 😲. Wasn't expecting. I think maybe if they tell you ahead of time then you can decide what services you want to have or postpone.

Dee, thanks for sharing your positive experience! We apologize for any surprise with the pricing. At Golden Rule Automotive, transparency is paramount. We aim to provide detailed estimates, so customers can make informed decisions. If you have any concerns or need further information, please reach out to us at (770) 788-8863 or [email protected]. We appreciate your feedback. -Greg Hicks

- Golden Rule Automotive
5

Best customer service I’ve gotten from an auto repair shop ever. The clerk inside the office was super helpful & genuinely nice. They installed my tail light covers in no time, at a fraction of the cost comparable to the other local specialists..

Thank you for leaving such a glowing review! We are thrilled to know that our customer service exceeded your expectations. Providing a positive experience is our top priority at Golden Rule Automotive, and we are glad to hear that it showed. If you ever need any further assistance, please don't hesitate to reach out to us at (770) 788-8863 or [email protected]. We're here to help! -Greg Hicks

- Golden Rule Automotive
5

Got a different car. Checked it out and found 2 things that need to be addressed in the next few months. I am ready for a trip and will be safe in my new to me, car.

Thank you Patricia for choosing Golden Rule Automotive! We're glad you're enjoying your new car and thankful for your trust in us to inspect it. If you need any help with the recommended repairs, or have any questions in the future, please don't hesitate to reach out. Safe travels!-Greg Hicks

- Golden Rule Automotive
5

Absolutely awesome job...you all were very professional and thorough when looking at my truck...Thanks for your service.

5

I’ve been receiving the discount mailer for about a year, now. I was lead to give this company a try for an oil change and windshield wiper blades that were in horrible shape! I usually go to the dealership and deal with a LONG wait, even though I have an appointment, and a couple of salesmen trying to get me to trade my car in for a newer model. I just wasn’t lead to do that but I WAS lead to call Ms. ‘Laine, schedule an appointment, show up and lose track of time (which wasn’t long) with some of the BEST conversation while I waited on my services! The prices were comparable but the service was admirable. I think I’ve found my new spot…shoulda known by the name, which they totally live up to! Thx to each of you but my biggest thx goes to Elaine, who made me feel like I spent an hour with my bestie! Highly recommend…

Nancey, we are thrilled to hear about your fantastic experience at Golden Rule Automotive! Thank you for taking the time to share your kind words. We pride ourselves on providing top-notch service to our customers, and we're glad to hear that Elaine made your visit exceptional. If you need anything in the future, please don't hesitate to reach out - we're always here to help. For appointments, call (770) 788-8863 or email [email protected]. Take care!-Greg Hicks

- Golden Rule Automotive
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