Covington Auto Repair

774 reviews
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5

I’ve been receiving the discount mailer for about a year, now. I was lead to give this company a try for an oil change and windshield wiper blades that were in horrible shape! I usually go to the dealership and deal with a LONG wait, even though I have an appointment, and a couple of salesmen trying to get me to trade my car in for a newer model. I just wasn’t lead to do that but I WAS lead to call Ms. ‘Laine, schedule an appointment, show up and lose track of time (which wasn’t long) with some of the BEST conversation while I waited on my services! The prices were comparable but the service was admirable. I think I’ve found my new spot…shoulda known by the name, which they totally live up to! Thx to each of you but my biggest thx goes to Elaine, who made me feel like I spent an hour with my bestie! Highly recommend…

Nancey, we are thrilled to hear about your fantastic experience at Golden Rule Automotive! Thank you for taking the time to share your kind words. We pride ourselves on providing top-notch service to our customers, and we're glad to hear that Elaine made your visit exceptional. If you need anything in the future, please don't hesitate to reach out - we're always here to help. For appointments, call (770) 788-8863 or email [email protected]. Take care!-Greg Hicks

- Golden Rule Automotive
5

Hands down Golden Rule Automotive is true to their name!! You are always greeted warmly.They do quality work, their prices are fair, they stand behind their work and are truly an honest mechanic shop, even if I don't live in Covington anymore this shop will always get my business!!

5

First of all, making an online appointment with Golden Rule Automotive was super easy. The technician performed the recommended maintenance. As well as identified, repaired and replaced some failing parts critical to my vehicle's front driveline and suspension system. For which I am very grateful for safety reasons and peace of mind. Driving home, my car handled like a dream. My overall experience with GRA was excellent! Lastly, the 'Thank You' card from the GRA team, placed on my car seat, was so unexpected and sweet.

Shadonna, thank you for choosing Golden Rule Automotive for your vehicle's maintenance needs. We're glad to hear that the online appointment process was easy and that our technician provided exceptional service. Your safety and peace of mind are our top priorities! It's fantastic to know that your car is now handling like a dream. We appreciate your kind words and are delighted that you enjoyed the personal touch of the 'Thank You' card. Please don't hesitate to reach out if you have any further automotive needs. -Greg Hicks, Golden Rule Automotive.

- Golden Rule Automotive
5

TOP NOTCH SERVICE. From greeting to check out, this was one of my best experiences. Brought in my 04 Liberty that had no AC and felt like the Persian Gulf on a Carrier. I can store meat in my Jeep now with the AC on. We have many older vehicles. Found our new shop. Great People, prices and performance.

Thank you for the fantastic review, Zirie! We are so pleased to hear that you had an excellent experience with us. We take pride in providing top-notch service and ensuring that our customers leave happy and comfortable in their vehicles. If you ever need anything in the future, please don't hesitate to reach out. We look forward to assisting you again! -Greg Hicks, Golden Rule Automotive

- Golden Rule Automotive
5

This was my first repair at Golden Rule. I was really surprised at how quickly they got me in and out! I will definitely be back. I don’t feel as though they did any unnecessary work - repaired rather than replaced my air conditioning. Also did rear brakes- said I didn’t need front brakes!

Lynda, thank you for choosing Golden Rule Automotive! We aim to provide efficient and honest service to all our customers. We're thrilled to hear about your positive experience, and we look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us at (770) 788-8863 or [email protected]. -Greg Hicks

- Golden Rule Automotive
5

We take all our vehicles here. They do a great job, are quick and honest. Im so happy we found such great mechanics.

Thank you for making Golden Rule Automotive your go-to shop, Russell! We appreciate your kind words. If you ever have any questions or need our services, don't hesitate to reach out. -(770) 788-8863, [email protected] -Greg Hicks

- Golden Rule Automotive
5

Thank you for the 5-star rating, Edward! We're grateful for your support.

- Golden Rule Automotive
5

Very decent, trustworthy and they will do a great job repairing your vehicle.They deserve their stellar reputation.

Thank you, Linda, for your kind words! We take pride in providing top-notch repairs and earning our customers' trust. If you have any questions or need assistance with your vehicle in the future, please don't hesitate to reach out. We're here to help! -Greg Hicks, Golden Rule Automotive.

- Golden Rule Automotive
5

Ilene was so friendly and helpful. I had A few things wrong with my car and they did great in troubleshooting and repairing my Mercedes Gla250

Thank you for the great review, Latoya! We take pride in providing excellent service to our customers. We're so glad to hear that Ilene and the team took great care of you and your Mercedes Gla250. If you have any further questions or need assistance, please don't hesitate to reach out to us at (770) 788-8863 or [email protected]. We're always here to help. -Greg Hicks

- Golden Rule Automotive
5

Golden Rule is the first place I took my vehicles to when I first moved here & theyre the only ones I take my vehicles to because Im satisfied with their work & entire team! I recently had my A/C serviced & it couldnt have been at a better time! Elaine is such a sweet person & her customer care is excellent!!! Thank you all at Golden Rule

Bobby, thank you for choosing Golden Rule Automotive as your trusted service provider! We are delighted to hear that you are satisfied with our work and the exceptional customer care provided by Elaine. Feel free to contact us anytime at (770) 788-8863 or [email protected] for all your automotive needs. Your feedback made our day! -Greg Hicks

- Golden Rule Automotive
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