Covington Auto Repair

Jean said she arrived at the business late in the evening on a holiday. They were happy to see her, they serviced her vehicle and it was completed very quickly.

Spoke with Nancy. She said she was very satisfied.

Nancy said she trusts the business and is pleased with the service she received. Paul and Michael made her feel welcomed while she was waiting. They were polite, personable and had a great personality.

"Competence and Trust" I trust their automotive knowledge, and I trust that they will treat me fairly

"Reliable and Friendly Service" 105,000 mile Service conveniently scheduled for next day by phone call. Technician spotted oil on engine block and quickly brought it to Service Manager's attention. Service Manager researched Golden Rule's vehicle's service records and found that during a previous service the valve cover gaskets had been removed and replaced. Service Manager after close inspection observed that there was no fresh oil and concluded that the oil residue seen was from the previous gasket leak which had been repaired. However, just to make sure, the Service Manager authorized adding an indicator fluid to the oil system that would show up at the next oil service if there was a new leak. This kind of extra step saved me money and will effectively diagnose a problem without it getting out of hand if one exists. That is what I call "Reliable and Friendly Service.'

Dana said this business has taken care of him. They make sure his vehicle is done right.

Kristopher said this business kept him informed and was friendly.

Lonnie said the business has always treated him right.

"5" They are friendly and very close to our home.

Sulenan said they were very nice to him.