I took my car to them to get a motor put in..less than a few months later something went wrong with the motor I took it to them back in May...I just was to pick it up right before Christmas..after hounding them for months can I come get my car....and when I finally got my car back no more than 2 weeks later the fan falls off my car and a motor mount bolt was all bout fell out my was about to fall out my car..I call them and tell them..they had a nerve to tell me to brit back to them after having my car over half of last year..every single time I t ake my car to them the shortest time they ever kept my car was the 6 or 7 months they kept it to put fix what happened when they put the motor in...if you need your car don't take it there because they act like they want your car there more than you want it at home...I took my car there around 3 or 4 times and they never fix what they supposed to if the do it usually mess up worse than when you took it there....PLEASE SAVE YOURSELF AND DONT TRUST THEM TO DO WHAT THEY'RE SUPPOSED TO DO TO YOUR CAR..
Thank you for taking the time to share your feedback. we genuinely appreciate your honesty and apologize for any inconvenience you may have experienced. we are committed to providing exceptional service and regret that we fell short of your expectations. To better understand your specific concerns, we would appreciate the opportunity to discuss this further. Please contact us at 770-788-8863 so that we can address your issues promptly. Your satisfaction is our priority and we value your feedback as it helps us improve our services. We hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Sincerely, Greg Hicks Golden Rule Automotive
- Golden Rule Automotive