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Covington Auto Repair

5

This is by far the best auto repair i have used. I have a vw that had been setting for quiet some time with cranking issues. I took it to one place and after 3 months they decided they didn't even want to work on it. So i had it towed to golden rule and it took a while to find the problem but they never gave up. Great people and reasonable price considering all they went through. I am very weary of ripoffs but they were always straight up with me.

5

Had a leak in 2008 Ford Escape sunroof. Scheduled appointment at my convenience. Technician identified 2 small drain tubes stopped up with dirt/trash which he cleaned out, checked to see if water drained out, and wiped grime off the gasket and metal to help the seal & keep from clogging tubes again. Problem solved without having to replace entire sun roof mechanism and glass. Estimated savings $1,000.00!

5

Courteous, quick & professional

5

Good Communication - very pleasant experience

5

Great job!

5

Golden Rule is a great car repair shop. They are not the cheapest but not overly priced either. The work performed has always been reliable. Elaine at the front is knowledgable and friendly. This is where I will have most of my repairs done.

5

My mother’s vehicle was involved in an accident and we found out afterwards she didn’t have collision. Ms Elaine, from our first conversation, made me feel comfortable in bringing the car in to get fixed. She text me pictures of the damage showing me what the mechanics found to be the problem. Thank you for making an otherwise stressful experience a real joy!

5

Love everyone there best service ever.

5

Golden Rule Automotive is a top notch company that is as good as it's name. They are timely and do the job for a fair price. The staff are outstanding and very dependable, kind and considerate. It is a pleasure to work with such a gracious group of professionals that you can trust and be confident that your truck will be ready to be picked up and ready to drive away when expected. Thanks so very much as always.

5

Service was friendly and fast. I appreciated them taking the time to answer all questions and show me the needed repairs.

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