Covington Auto Repair

5

Solid service and vehicle is back on road

5

Golden Rule did an exceptional job, and their honesty was impeccable. Trust is a word that has been deleted from our vocabulary in the service industry. It is alive and well at Golden Rule.

5

Timely and professional service

5

Quick Diagnosis, Quick Repair For several hundred miles I kept hearing a roaring coming from underneath my Ford Escape that I knew was different from road & wind noise. It became more noticeable when accelerating from a stop and decelerating to stop. I made an appointment for 9:00 a.m. on a Tuesday. The diagnosis done quickly found that I had an exhaust leak coming from rusted out exhaust flex pipe joints. It required a replacement part not routinely available. Diane indicated that they would need time to locate and get a replacement but could have it by late afternoon. Instead of waiting, I scheduled a return appointment for 9:00 the following Thursday because I had a conflict all day Wednesday. I arrived on Thursday at 8:10 a.m. with a required noon meeting in North Atlanta. They took me in early and completed the removal and replacement by 9:30. This gave me enough time to get early lunch and make my noon meeting in Atlanta. I am very appreciative of how Diane and the Technician worked to make everything come out quickly and smoothly for me.

5

Very courteous and professional. So happy I took my VW there.

5

Very Professional - Vehicle Service performed in a timely manner

5

great service as always!!!!

5

I felt to be in very good hands. Would recommend Golden rule anytime.

5

Exceptional, quality and timely repairs and scheduled vehicle service as usual. The tenacity and determination of certified mechanic staff to identify and isolate complex repair challenges and subsequently perform the required and necessary repairs are second to none. The staff is always polite, welcoming and goes above and beyond to accommodate the repair needs of customers.

5

We are so very appreciate of Elaine and everyone who helped us!!! We were in a real pickle when our car broke down and they were professional and personable in every way!! I highly recommend!! Carl.

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