Covington Auto Repair

802 reviews
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5

As usual I was greeted by Ms Elain, with curteous and friendly smile. This time an oil change, tire rotation, A/C and brake check was requested and performed at a reasonable price. As usual the service was performed professionally and that is why I continue to return to the Golden Rule Automotive. Thanks everyone!

Hi Ell, thank you for the kind words! We're thrilled to hear about your positive experience at Golden Rule Automotive. Our goal is to provide exceptional service to our customers, and we're glad that Elaine and our team were able to meet your needs promptly and professionally. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your continued support, and we look forward to serving you again in the future!-Greg Hicks

- Golden Rule Automotive
5

I went to Golden Rule Auto for the first time today to get a oil change on my 2011 328i BMW and was really surprised how good the people and the service was. The price was really good compared to BMW dealers I will always bring my car there for service from now on. I called all my friends to tell them about this place.

Eugene, thank you for trusting us with your BMW! We're thrilled you had a great experience at Golden Rule Auto. Our team takes pride in providing excellent service at a fair price. We appreciate your recommendation to your friends. If you need anything in the future, please don't hesitate to reach out. -Greg Hicks

- Golden Rule Automotive
5

Golden Rule Auto is a great place to bring your car if you need work done on it, they ar very helpful and if you use there mail coupons you will save a lot of money.

Thank you so much for your kind words, Eugene! We appreciate your recommendation and are here to help you save money! Call us at (770) 788-8863 or email [email protected] for any future car needs. -Greg Hicks

- Golden Rule Automotive
5

Excellent customer service. I will continue to bring my vehicle to you guys. Ms Elaine, my hat off to you.

Rosa, thank you for the kind words! We're thrilled to hear about your exceptional experience at Golden Rule Automotive. Elaine will be delighted to know she made a lasting impression. If you ever need us again, don't hesitate to reach out at (770) 788-8863 or by email at [email protected]. We appreciate your support. -Greg Hicks

- Golden Rule Automotive
5

Friendly and very nice people . The mechanic gentlemen thoroughly inspected the problem of the engine of my car. I will recommend the GOLDEN RULE AUTOMOTIVE to family and friends and others. Thank you 😊 GRA

Thank you, Patricia, for recommending Golden Rule Automotive! We're thrilled to hear that our friendly team provided a thorough inspection of your engine. We appreciate your kind words and look forward to serving you, your family, and friends in the future.

- Golden Rule Automotive
5

I dropped off a newly acquired church van to be looked at and I felt like a thorough examination of the vehicle and a honest estimate was given We agreed to have all the work done and we're completely satisfied with the results. We'll be sending our youth on a road trip to Kentucky soon and feel very confident that the van will make the trip there and back with the current repairs. Thank you Golden rule automotive!

Pete, we're happy to hear that you had a great experience with us at Golden Rule Automotive! It's wonderful to know that you were satisfied with the thorough examination of your church van and the repairs made. We take pride in providing honest estimates and ensuring that our customers feel confident in their vehicles. If you need anything else in the future, please don't hesitate to reach out to us. Have a safe and enjoyable road trip to Kentucky! -Greg Hicks, Golden Rule Automotive

- Golden Rule Automotive
1

These are crooks to their heart! Please beware! They kept my mom's car and month. None of the things she took her car to them for they didn't address. They charged her $400 diagnostic! She paid $1500 for a battery, power steering fluid( did NOT FIX the leak) , a new dipstick, and engine hose. The car barely drives and they totally took her money. CROOKS CROOKS CROOKS...

5

Just lost my husband and now that he's not here to keep the car up, I took it to Golden Rule. Hubby said he needs to get the oil change. That didn't happen. When having trouble with a tire not holding air, took it to the shop. while changing a tire, they checked them all and determined one more needed to be replaced. While changing oil, it was determined I had an oil leak that needed to be fixed. Had to wait on parts which would come in the next day. They gave me a ride home and came and got me the next day. Fabulous service. I did mention I had a bad latch on a back door, so I don't use it. They gave me an estimate and said to bring it in when I was ready. Thanks Elaine for all your help and thank the mechanics that worked on the car.

Patricia, we're sorry for your loss but are glad you chose us to help. Our team is honored to serve you during this time. Please don't hesitate to reach out for any concerns. [email protected] or(770) 788-8863. -Greg Hicks

- Golden Rule Automotive
5

This place is modern and clean and everyone is so nice and friendly. They took very good care of my car and I am so happy with it. I suggest if your car needs help take it here you can't go wrong.

Thank you for your fantastic review, Richard! We're thrilled to hear about your positive experience. At Golden Rule Automotive, providing excellent customer service and expert car care are our top priorities. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. -Greg Hicks

- Golden Rule Automotive
5

Excellent Customer Service Technician Amazing Quick Service Lobby Refreshments Tea, Coffee ☕, water Healthy Snacks Thank You For Service Kat W infinite Q 80

Thank you for your fantastic review, Katreace! We're delighted to hear that you had an excellent experience with us and enjoyed our amenities. At Golden Rule Automotive, we strive to provide top-notch customer service and efficient car maintenance. If you have any further questions or need another service, please don't hesitate to reach out to us at (770) 788-8863 or [email protected]. We look forward to assisting you again in the future. -Greg Hicks

- Golden Rule Automotive
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