5

Elaine and the entire crew at Golden Rule are simply the best! They take the hassle out of having your vehicle serviced. I know I can always rely on Golden Rule to keep my vehicle safe and dependable.

5

I was in a pinch!! A dealership gave me the run around and would not tell me when they could put my car on the diagnostic machine let alone when they would work on it. I even made an appointment! The first time I spoke with Elaine, she was professional, nice, and ver reassuring. She gave me a date to bring my car in, worked around my work schedule, and had my Beetle ready. I was able to bring my car and take her home on the same day! Not many place in Covington will work on a Volkswagen. They went above and beyond!!!!!

5

Starting from the time I walked in the door I felt so welcome. The lady at the front desk Ms. Elaine Was absolutely the best. She was so patient and understanding with me. I had looked at other places to get my car serviced at before I stumbled upon Golden Rule and let me tell you they were quick and honest with me. They will definitely be getting my business from now on. I told them what I thought was wrong with my car and instead of just fixing what I said they looked over my vehicle and corrected my misknowledge of the situation. Had me in and out in one day when other told me it would take weeks to fix my car. They are absolutely the best hand down. Super reasonable priced and I felt like they cared about me and that is something you can’t find these days.

5

Fast and excellent as always. Especially Elaine, super nice. Nice dogs too.

5

Great service as always. My new go to place for my automobiles x3.

5

A great alternative to the dealership.

5

The Golden Rule Shop takes care of my car and doesn't spring any unexpected costs. They are truly fair to not just men but most important women. Much appreciation.

5

Great Service! Elaine is the best!

5

Completely satisfied. Very professional company! I would definitely take my vehicle back to Golden Rule.

5

Always great service and courtesy staff! Highly recommend!

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