Covington Auto Repair

675 reviews
Call Us:(770) 728-8289
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5

Thank you

- Golden Rule Automotive
5

Excellent service at reasonable price.

5

Awesome they get you in and out my great grandparents went there and I'm happy to say I'm keeping it in the family and go there too

5

Great fast service they treat you like family highly recommend

5

I love the customer satisfaction. They are very professional.

1

I recently called requesting a quote for an AAA member and, did not have all the information required for maintenance. I politely let the employee know that I would call right back, and she refused to answer any of my calls following . I literally called back 3 mins later and she was intentionally ignoring all of my back to back my calls. After reading the reviews, maybe it was for the best!

I am sorry I was unable to answer your phone call and someone else's. I was on 2 phones and since I'm in the office alone sometimes it gets hard to answer all the phones. I have tried to call you back numerous times and no answer except it tells me your voicemail is full. Sorry you feel like you were being ignored. Hope you will give us a call back and another chance. Have a blessed evening

- Golden Rule Automotive
5

Nothing but 5 stars!!! I had called 2 other auto repair companies in the area but decided to go with Golden Rule because of the professionalism displayed over the phone. They earned these stars starting with the great customer service on the phone with Ms. Elaine and ending with getting my car back the same day! The service technician took pictures of my issue and shared with me. And I even got a discount on my bill because I am a AAA member. This is my new mechanic!!

5

Golden Rule is awesome in everyday. Knowledgeable techs, great customer service. Clean waiting room.

1

STAY AWAY FROM THIS PLACE. I should have read some of the reviews before I went there but it was an emergency repair. The reviews are correct, they never call you and when you call them there is always additional repairs needed. I took my great driving car in for a starter (ONLY) and every time I call or went there and there were additional problem and the price keep going up. I finally took my car from them with a major air leak, check engine light on and the car limping. I had to tow it 30 miles to my regular mechanic and still pay the original price. STAY AWAY !!!! Their website will not let you post anything but 5 star comments, don’t be fool.

5

Exceptional and timely service which is the norm at this facility. Great customer service and competent, and through professional srtaff.

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