Covington Auto Repair

5

After multiple servicing to different auto mechanics, this is the first time I feel good about how my trunk is running. It’s only been a couple of weeks since I’ve had it, so hopefully my instincts are correct.

5

I was referred to "Golden Rule Automotive" from my mom. She said "If you need tires or any other work done to your car, go to Golden Rule Automotive!" Well, I trust my mom, so I went. I am glad I did! Ms. Elaine was AWESOME! I needed tires, my headlights cleaned, diagnosis, and fuel injector. Ms. Elaine found the best tires for my car, and the team did a great job on the other things that needed to be done. They also placed a thank you card in my car. I was so surprised! I have NEVER received a thank you card before from any auto place. I highly recommend "Golden Rule Automotive" for whatever your car/truck my need!

5

I was referred to "Golden Rule Automotive" from my mom. She said "If you need tires or any other work done to your car, go to Golden Rule Automotive!" Well, I trust my mom, so I went. I am glad I did! Ms. Elaine was AWESOME! I needed tires, my headlights cleaned, diagnosis, and fuel injector. Ms. Elaine found the best tires for my car, and the team did a great job on the other things that needed to be done. They also placed a thank you card in my car. I was so surprised! I have NEVER received a thank you card before from any auto place. I highly recommend "Golden Rule Automotive" for whatever your car/truck my need!

5

Always a pleasure doing business with GRA.

5

Only shop I trust! 8o)

5

The People at GOLDEN RULE AUTOMOTIVE IS AMAZING!! THANK YALL!!!

1

Took my car there to get an estimate to fix my AC . I was told the total price is $1,600. I left and took my car else where, to a mom and pop shop. The nice man only charged me $300 for everything . A/C been working like a charm…. Golden Rule stop price gouging. Never again.

Thank you for sharing your feedback. We're sorry to hear about your experience and that you felt our pricing was higher than expected. We strive to provide quality service and transparency in our estimates, which can sometimes reflect the costs of parts, labor, and the guarantees we offer. That being said, we understand that competitive pricing is important and we appreciate your decision to seek alternative solutions. If you ever consider giving us another chance, we’d be happy to review your needs and see if we can better align with your expectations. Your satisfaction is important to us, and we’d like to learn from this experience to improve our services. Thank you again for your input.

- Golden Rule Automotive
5

Awesome service and caring

Thank you Samantha for the 5-star review! We are thrilled to hear that you had an awesome experience with us and felt cared for. Your satisfaction is our top priority and we look forward to providing you with the same level of exceptional service in the future.

- Golden Rule Automotive
5

I get excellent service at Golden Rule Always

Thank you for your wonderful review, Duane and Patricia! We are thrilled to hear that you consistently receive excellent service at Golden Rule. Your satisfaction is our top priority, and we look forward to continuing to provide you with the exceptional experience you deserve.

- Golden Rule Automotive
5

They are the best automotive repair in Covington.

Thank you for the kind words, Teresa! We're thrilled to know that you consider us the best in automotive repair. Your satisfaction is our top priority, and we'll always strive to deliver exceptional service. If there's anything else we can do for you, please don't hesitate to reach out!

- Golden Rule Automotive
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